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Forward your ticket replies to your phone.
1. know your phone email address.
Your service provide can tell you the format of your phone email address it is normally in the format yournumber@mobile.mycingular.net or yournumber@txt.att.net
2. Add your phone email address to your contacts in outlook
3. follow the instructions at
http://office.microsoft.com/en-us/outlook/HA010347681033.aspx
and use the phone email address as the contact.
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